Enhancing decision-making systems

Edited

ACCOUNTING

We spent the first quarter of 2024 analyzing our accounting data and structure to identify opportunities and prepare for a new financial planning and analysis (FP&A) system. With our findings, we were able to create a new accounting structure to better match our cost and profit centers with executive team owners.  

This next quarter, Q2, we will implement these changes to create better ownership of our costs and improve our decision-making ability. 

Debit Memo Corner 

Southwest Airlines considers it churning if a flight segment has been booked and cancelled more than 3 times in one or multiple records for the same passenger. We are getting lots of debit memos for churning right now.