January 2025
New year, new business
BUSINESS DEVELOPMENT Thank you to all our team members who supported business development in 2024! We wrapped up December with adding the following n...
Happy New Year
HUMAN RESOURCES Hey Team, As we start a new year, I want to thank each of you for your hard work and dedication. Your resilience, creativity, and team...
Team updates
ACCOUNT MANAGEMENT The account management team is now comprised of 4 teams: The client success team and the implementation team reporting to Product l...
ARC, expenses, and debit memos
ACCOUNTING AND REPORTING As a reminder, we have now outsourced the reconciliation of ARC to WNS in India. WNS works daily from 5:00am until 2:00pm MST...